Claims Representative

# of Openings
Job Family
Claims Service
Location : Address
4211 Norbourne Blvd
Location : Location


Rice Insurance Services Center has an exciting career opportunity for a Claims Representative. The Claims Representative administers information from clients by phone, email and fax in order to process insurance claims; works with clients, adjusters, and Sales Executives on claims status, problems, and questions. 


Rice Insurance Services Center, an Accretive company, has specialized in state-mandated real estate E&O programs since 1989. We provide the group policies in 13 of the 15 states that have group programs and require real estate licensees to maintain insurance. We also provide an independent program in one mandated state. We handle all aspects of the program, providing ease and consistency throughout the entire process, from obtaining coverage to claims resolution. For more information about us, please visit

What You'll Do

  • Assists clients of the agency in reporting and monitoring of all personal and commercial lines claims, which includes taking initial loss notice, getting loss notice to the appropriate insurance company, communicating with insured on adjuster assignment, tracking claims payments, and following the claim until closed by the insurance company.
  • Conducts initial reviews of claims for any coverage questions, reviews any denial of coverage for accuracy and acts as a liaison between insured and insurance company adjuster. 
  • Refers coverage questions to Claims Manager.
  • Prepares claims information for presentations as requested.
  • Provides customer claim issues in coordination with Claims Specialist and Sales Executives to reduce E&O exposure.
  • Other duties as assigned.
  • Travel is expected to be negligible in this role.

What You'll Need

  • Minimum of 2-5 years of related experience and/or training; or equivalent combination of education and experience
  • Advanced degree from college or technical school preferred.
  • Tech savvy; ability to learn multiple systems including Microsoft Office Suite and Agency Management software.
  • Strong organization and communication skills.

What's in it For You?

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:   

  • Competitive base salary.   
  • Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
  • Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options.    
  • Company match 401(k) plan – 50% up to 6%!   
  • Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers.    
  • Opportunity to prioritize your mental health with 24/7 access to licensed therapists.   
  • Pet benefits & discounts.    
  • Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout Accretive. 

Grow, with us

Accretive is a collection of elite specialty and wholesale agencies supported by experienced industry leaders. Our expertise is broad, and our innovative culture runs deep. We value relationships above all else and consistently deliver best in class customized solutions and service you can trust.


Accretive is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.  We are proud to be one of the largest brokers in the country, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.


Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. Accretive is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger! 



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