The Senior Account Executive will have primary responsibility for both core (California) and commercial account clients managed by Keenan Pharmacy Services (KPS).  This includes clients participating in coalitions and private-label pharmacy programs across the country.  The Senior Account Executive is responsible for driving service excellence to their assigned portfolio of clients. This includes, but is not limited to, executing client strategy, proactively delivering and communicating the effectiveness of Keenan Pharmacy Services, coordinating timely issue resolution and overall client support.

Keenan, an Accretive company, is an insurance brokerage and consulting firm meeting the insurance needs of hospitals, public entities and California school districts. Keenan specializes in providing consulting services in the areas of: employee benefits, workers' compensation, loss control, financial, and property & liability.

This is a remote position anywhere in the USA, working PST hours.

The Sr. Account Executive will develop and maintain positive relationships with internal stakeholders, external clients and marketing partners to advance the KPS growth and client retention strategy; have a clear understanding of client needs, goals and objectives, and provide strategic pharmacy management options in support of each; analyze pharmacy utilization data and provide clients with consultative solutions to manage and control costs.  

Position requires a high level of professionalism within the client marketplace as well as in the office.  Serve as one of the primary representatives and subject matter experts for KPS.  Candidate expected to learn the technical details related to pricing, contracting, and implementation of all KPS products and services. 

• Serve as the primary point of contact to manage client relationships, cross selling opportunities, and provide proactive consultation related to service opportunities
• Understand and follow through on technical issues related to KPS products and services
• Use consultative sales techniques to suggest new services and pharmacy products and make recommendations based on analysis of customer’s existing benefit plans, circumstances and needs
• Prepare and deliver client contracts/amendments for assigned book of business, ensuring all documents are fully executed in a timely manner
• Develop and maintain successful relationships with new and existing marketing partners
• Clearly communicate and promote the value of KPS products and services
• Maintain thorough knowledge of KPS products and services
• Deliver informative, well-organized, and accurate presentations
• Understand how to communicate difficult/sensitive information tactfully
• Communicate legislative changes related to pharmacy benefits
• Assist with special projects as needed
• Maintain a positive attitude and flexible hours
• All other duties as assigned

Candidate must be a self-starter, detail oriented, and possess excellent organizational and communication skills (verbal and written).  Must be effective and comfortable with speaking and presenting in group settings.  The ideal candidate will be able to organize and manage multiple priorities with acute attention to detail; build relationships and create a professional bond with internal and external customers; and excel in a fast-paced, demanding and unstructured environment.  

• 8+ years relevant experience in Account Management or Service Delivery, including minimum of 5 years in PBM industry.
• General knowledge of the healthcare industry required.
• Strong focus on book of business client satisfaction and client retention results.
• Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency.
• Demonstrated ability to effectively communicate both verbally and in writing; verbally in both a one on one setting and in group settings, such as in a client presentation.
• Demonstrated ability managing projects, utilizing proven project management processes.
• Ability to travel.

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:   

• Competitive base salary.   
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days.
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options.    
• Company match 401(k) plan – 50% up to 6%!   
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers.    
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists.   
• Pet benefits & discounts.    
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout our company.

Compensation:

The target salary range for this position is $90,000.00 to $110,000.00 (US Dollar) annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. Hybrid work environment flexibility.

Accretive is a collection of elite specialty and wholesale agencies supported by experienced industry leaders. Our expertise is broad, and our innovative culture runs deep. We value relationships above all else and consistently deliver best in class customized solutions and service you can trust.

Accretive is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.  We are proud to be one of the largest brokers in the country, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. Accretive is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!