The Benefits Specialist is responsible for overseeing the day-to-day management of assigned clients by providing support to designated contacts of assigned clients (employers) and performing benefits administration tasks for these clients. The Benefits Specialist is also responsible for the collection, analysis and processing of client data and preparation of client invoices, vouchers, retirement funding reports, and other client-related reports.   

The Ideal Candidate 

• An excellent problem solver, you thrive on making customers happy and coming up with great solutions.
• You have a strong sense of team work, and you are highly communicative. 
• You are equally strong in facing customers and being highly analytical and detail oriented.
  

If this sounds like you, we invite you to keep reading and apply!  

• Serve as primary day-to-day point of contact for client contacts (typically Benefits and Human Resources staff).    
• Perform administrative tasks related to all types of employee benefit programs for assigned clients, including group medical, dental, vision, life, disability, Health Savings Accounts, Flexible Spending Accounts, and retirement accounts.    
• Lead or assist in leading open enrollment activities for assigned clients.  These activities include project planning, communications, system updates, and processing enrollment changes.  
• Communicate benefits information to all clients’ employees, including in-person benefits meetings, webinars, and one-on-one employee support.   
• Resolve employee issues through customer service, including resolution of issues escalated by Customer Service Representatives.    
• Process employee demographic changes in systems, including new hires, status changes, qualifying events, and terminations; Process employee enrollment changes with benefit plan provider (carrier) systems, through both electronic enrollment files and carrier web portals.    
• Manage client business process and identify areas for continued improvement, making recommendations to update processes, as required.  
• Serve as a subject matter expert on the client's plans and administrative procedures and as the key resource for day-to-day issues.  Direct the team on handling plan or client specific questions, keeping the team updated on client-specific information.  
• Prepare Invoices for submission to client. Prepare Vouchers for submission to Finance for payment of benefit premiums to carriers. Prepare Client reports, including Retirement Funding reports.  
• Process data files received from the Client for integration with systems. Perform carrier billing reconciliations (carrier bill versus benefits system).  
• Other duties as assigned. 
• Travel is expected to be 10-20% in this role. 

• Bachelor degree preferred; or 3-5 years of related experience and/or training; or equivalent combination of education and experience.
• Minimum three (3) years’ experience in human resources or benefits administration; Experience with HRIS, payroll, and benefits administration. 
• Tech savvy; ability to learn multiple systems. Intermediate skills in Microsoft Office products.  
• Demonstrated knowledge of laws and regulations impacting employee benefits. 

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:   

• Competitive base salary   
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options    
• Company match 401(k) plan – 50% up to 6%!   
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers    
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists   
• Pet benefits & discounts    
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners  

Accretive is a collection of elite specialty and wholesale agencies supported by experienced industry leaders. Our expertise is broad, and our innovative culture runs deep. We value relationships above all else and consistently deliver best in class customized solutions and service you can trust.

Accretive is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.  We are proud to be one of the largest brokers in the country, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. Accretive is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!