Boon has an exciting career opportunity for a Billing & Enrollment Team Lead in our Austin office. The Billing & Enrollment Team Lead is responsible for assisting with Billing & Enrollment personnel, processes, projects, and ensuring time sensitive billing and enrollment deliverables are met. The Team Lead works closely with the Manager of Billing, department personnel, Account Managers, internal stakeholders, and clients. They help set the standard in the Department and provide training to Billing & Enrollment Representatives on processes and procedures.

At Boon, an Accretive company, we specialize in designing innovative fringe benefit solutions to meet the unique needs of government contractors. Our “3 Cs” approach to benefits for government contractors, allow us to create products that are compliant, cost-effective, and, above all, competitive. For more information about us, please visit www.boongroup.com.

• Drive team efforts and results to meet deliverables on schedule.
• Identify, track, and analyze potential issues that may impact Department goals or projects.
• Maintain quality service by holding team accountable to Boon’s core values and customer service standards.
• Exhibit professionalism in all forms of communication (email, phone, video).
• Serve as subject matter expert on the billing of both Government and Commercial cases.
• Develop and refine SOPs to ensure documentation of processes and Department standards.
• Provide ongoing training and support to the Billing and Enrollment Representatives.
• Formulate plan of action for all escalated deliverables.
• Perform other duties as assigned.

• Bachelor’s degree in Business or Administration, preferred.
• Degree may be substituted with 2+ years of employee benefits experience.
• Previous project management experience, preferred.
• Strong knowledge of Microsoft Office Suite and intermediate experience in the use of Microsoft Excel.
• Knowledge of employee benefits products and benefit plan administration.
• Excellent communication skills - written, verbal, and listening.
• Excellent organizational and time management skills.
• Ability to juggle multiple projects and implementations with varying deliverables.
• Ability to explain and understand complex concepts and meet deadlines under pressure.

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:   

• Competitive base salary.   
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days.
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options.    
• Company match 401(k) plan – 50% up to 6%!   
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers.   
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists.   
• Pet benefits & discounts.    
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout Accretive.

Accretive is a collection of elite specialty and wholesale agencies supported by experienced industry leaders. Our expertise is broad, and our innovative culture runs deep. We value relationships above all else and consistently deliver best in class customized solutions and service you can trust.

Accretive is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.  We are proud to be one of the largest brokers in the country, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. Accretive is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger